Privacy Policy

1. Data Controller

ProVision Entertainment s.r.o.
Bělehradská 858/23, Vinohrady, 120 00 Praha 2, Czech Republic
IČO: 233 65 579
Email: info@provisionentertainment.com

ProVision Entertainment s.r.o. ("we", "us", or the "Company") is the data controller responsible for your personal data as described in this Privacy Policy.

2. What Data We Collect

We may collect the following categories of personal data:

• Account data: name, email address, and login credentials (if you create an account)
• Usage data: pages visited, features used, timestamps, referring URLs, and device/browser information
• Communication data: content of emails or messages you send us
• Technical data: IP address, browser type, operating system, and similar technical identifiers

3. Purposes and Legal Bases

We process your personal data for the following purposes:

• Providing services (legal basis: performance of a contract or pre-contractual measures)
• Account management (legal basis: performance of a contract)
• Security and fraud prevention (legal basis: legitimate interest)
• Analytics and service improvement (legal basis: legitimate interest or consent, depending on cookie type)
• Responding to support requests (legal basis: legitimate interest or contract performance)
• Compliance with legal obligations (legal basis: legal obligation)

4. Recipients and Processors

We may share your data with service providers who assist us in operating our services (e.g., hosting, analytics, email delivery). These processors are contractually bound to process data only on our instructions and in compliance with applicable data protection laws.

We do not sell your personal data to third parties.

5. International Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or adequacy decisions.

6. Retention Periods

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Typical retention periods:

• Account data: duration of account + 30 days after deletion
• Usage/analytics data: up to 26 months
• Communication data: up to 3 years after last communication
• Legal/compliance data: as required by applicable law

7. Your Rights

Under the General Data Protection Regulation (GDPR) and applicable laws, you have the right to:

• Access — request a copy of your personal data
• Rectification — correct inaccurate or incomplete data
• Erasure — request deletion of your data ("right to be forgotten")
• Restriction — restrict processing in certain circumstances
• Portability — receive your data in a structured, machine-readable format
• Objection — object to processing based on legitimate interest
• Withdraw consent — where processing is based on consent

To exercise any of these rights, contact us at info@provisionentertainment.com.

8. Right to Complain

You have the right to lodge a complaint with a supervisory authority. The relevant authority in the Czech Republic is the Office for Personal Data Protection (ÚOOÚ), www.uoou.cz.

9. Cookies and Analytics

For details on cookies and analytics technologies, please see our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.